iSolve

Menu
Request Demo
Menu

AI-Powered

Real Estate Developers Specific
ERP & CRM Solution

Product Overview

What is iSolve
Real Estate CRM?

iSolve ERP & CRM is a comprehensive, user-friendly solution designed to enhance your sales, customer relationship management, and business processes. Tailored specifically for the UAE real estate sector, our ERP & CRM solution addresses the unique challenges of the industry, offering a range of features and service levels to help you streamline operations, manage resources effectively, and improve overall efficiency.

Smart, Scalable CRM Features

On-demand AI features, including call management, auto calls, and post-call transcripts, are available to streamline communication and record-keeping.

iSolve CRM includes industry-specific workflows tailored for real estate, allowing users to efficiently manage multiple projects, properties, and inventories within a single system.

iSolve CRM is available on web, Google Play Store, and iOS App Store, offering flexibility and mobile access for users on the go.

Integrates with Facebook, Google Ads, and over 500 other platforms like LinkedIn, TikTok, and Snapchat, allowing seamless lead capture and management through third-party apps such as Zapier or Make.com

Real-time, automated allocation of leads to agents in a pre-defined ratio, with options for manual assignment for calls and WhatsApp leads, providing flexibility in lead handling.

Agents can directly manage and engage with leads they source themselves, ensuring better control and personalized follow-up for self-generated leads.

Automatically reallocates unacknowledged leads to the next available agent using a round-robin method, ensuring timely follow-up and reducing lead response time.

Enables multiple users to assign and track various activities on each lead, ensuring thorough follow-up and comprehensive management of every contact.

Predefined sales funnel steps that guide agents through the lead nurturing process, improving efficiency and increasing the likelihood of deal closure.

Agents can drop leads with system-generated ratio-based analysis to help identify which leads need more attention, improving lead prioritization.

Automatically reassigns returning customers to the agent they initially interacted with, providing a personalized experience (with the option for management override).

A hierarchical reporting system that allows users to view and analyze reports based on their role within the organization, from agents to management.

Senior users can assign tasks to juniors or themselves, with the ability to track multiple activities under each task and manage their status (pending, in process, completed, cancelled).

Super admins can manage inventory by project, allowing agents to view available inventory from both the company and third-party sources in real time.

Provides detailed reports on key performance indicators (KPIs) like conversion ratio, average follow-up time, daily activities, response time, and lead conversion timelines for better decision-making and performance optimization.

Lead Working Process Flow

Sales Flow After Closing

iSolve CRM is meticulously designed to address the end-to-end workflows of the UAE real estate industry.
Beyond lead management, our CRM provides robust tracking and management capabilities for deals post-closure, ensuring seamless execution of critical after-sales steps. Key features include:

Comprehensive Deal Tracking

Monitor all post-closing activities, including Expression of Interest (EOI), initial payment, issuance of No Objection Certificates (NOC), Dubai Land Department (DLD) fee processing, and more.

Stay updated with each deal’s progress and streamline compliance with local regulatory requirements.

Automated Commission Calculation

Effortlessly calculate commissions for agents and brokers at the conclusion of each deal.

Ensure accuracy and transparency with predefined commission structures, enabling precise payouts for all stakeholders involved.

ERP Module & Features

iSolve ERP system is integrated with CRM system to manage deal in real time.

Finance Module

1. Incorporation of chart of accounts as per UAE’s corporate and tax regulations.

2. Manage multiple branches and businesses within the real estate group.

3. Vouchers can be posted unit-wise or division-wise across different locations.

Supports 5 types of vouchers:

  • Cash Receipt Voucher (CRV)
  • Cash Payment Voucher (CPV)
  • Bank Receipt Voucher (BRV)
  • Bank Payment Voucher (BPV)
  • Journal Voucher (JV)

4. Company and Branches wise financial reports:

  • General Journal
  • Ledger
  • Trial Balance
  • Balance Sheet
  • Profit & Loss Account
  • Notes to Financial Statements

Sales Module

1. Management of Expression on interest, its allocation tracking and refund management.

2. Initial payment tracking either made direct to developer or through broker

3. NOC Tracking for each Deal

4. DLD tasks tracking and reporting for management against each deal.

5. Down Payment tracking for each deal.

6. Auto calculation and postings of Commission revenue from developer and commission expense to agents.

7. Teams wise and agent wise sales, collection, commission and operations reports.

Reporting

1. Project Wise, Agent wise & Realtor wise Sales Reports

2. Project Wise, Agent wise Recovery Reports

3. Customized Detailed Analysis Reports

Choosing iSolve Over Others

Discover how iSolve sets itself apart through exceptional service, innovative solutions, and unmatched client satisfaction.

Generic CRM

Costly, Agent wise pricing Monthly or Annually, not feasible for companies planning to grow

General CRM’s work for general industries only, no Real estate specific work flows or you have to pay extra for Customization

Basic automation with limited features and generalized AI, lacking industry-specific precision.

Basic customization options; may require external consultants for adjustments & developments

Typically hosted on shared servers with limited privacy options.

Generic mobile apps with no company name branding on iOS and PlayStore

Often complicated, requiring training to navigate

May not be accessible on all platforms or may require additional fees

Limited or self-service setup, requiring expertise to configure or you have to hire an employee or consultant for implementation.

Limited integration sources, restricting connectivity and scalability

Standard reporting with limited customization or detail

Standard support with response delays; often generalized rather than personalized

Typically, a self-service process or requires external migration services

iSolve CRM

One time most economical pricing model with monthly support and updates

Designed with industry-specific workflows, iSolve lets you manage projects, properties, and inventories seamlessly, powered by AI

AI features like next suggested follow-ups, closing probability, lead sentiments, AI powered Agent Profile and general Chat GPT search.

Our in-house product offers customizable workflows according to your needs, offering flexibility to create a system that works for you.

Host your data on your VPS or server for full control and security.

Get Android and iOS apps branded for your company, published on your app store accounts

Easy workflows for agents with minimal input, maximum output

Available on web, Android, and iOS, ensuring seamless access

We assist your team till CRM is completely implemented as compared to market CRMs

Manage leads directly from your marketing platforms, property portals & 500 plus platforms

Detailed reports and in-depth analysis of key agent KPIs

iSolve differentiates from market based on exclusive support model where each client gets an exclusive support manager.

Old leads data will be migrated agent wise, project wise and country/city wise, by our team during implementation

Implementation Methodology

Let's Connect

Let’s discuss how we can bring your vision to life with the right strategy and innovation.

  • Customized Solutions
  • Seamless Integration
  • Dedicated Support